The posting states 'Remote' with no geographic restrictions, no work authorization language, no timezone requirements, no language requirements beyond English, and no residency mandate. The company explicitly operates across 48 US states and serves employers/payers but does not restrict hiring by geography or work authorization. The salary and benefits structure (equity, US-style bonus) are standard for US companies hiring remotely without geographic barriers.
“Remote” Physical presence — Title explicitly states remote work; no in-office, hybrid, or relocation language appears in the body.
“The base salary range for this position is $110,000 - $135,000. This position is also bonus eligible.” Work authorization — No work authorization requirement or 'visa sponsorship' language stated. Salary structure does not imply employee-only hiring that would invoke visa restrictions.
“Excellent project management skills, with the ability to manage multiple priorities and deliver results on time.” Language — All job requirements and description are in English with no language requirement beyond English stated or implied.
“Remote” Timezone — No timezone overlap requirement or working hours restriction specified.
Radiology is the second most used healthcare service, used by over 51% of the workforce annually. Despite the critical role of radiology in healthcare, the process for undergoing a medical imaging exam has remained unchanged for decades. OneImaging is solving this with a concierge approach and a premium-quality radiology network of over 5,000 vetted providers across 48 states, which also reduces imaging costs by 60-80%. Our solution helps patients and families access essential radiology services at fair prices and without surprise bills, all while delivering immediate savings and ROI for employers and payers on every exam.
As a Customer Success Manager at OneImaging, you’ll play a critical role in ensuring the successful onboarding, implementation, and long-term satisfaction of our customers. You’ll be the primary point of contact for strategic accounts, responsible for guiding customers through implementation—including complex data feed management—and ensuring they achieve measurable outcomes. Post launch, you will be responsible for managing the revenue and strategic initiatives for your book of business. This role combines project management, stakeholder engagement, and a strong focus on analytics to drive success.
Customer Implementation & Data Feed Management: Lead the end-to-end onboarding process, including configuring and managing customer-specific data feeds and ensuring accurate and timely data exchange between systems.
Strategic Stakeholder Management: Build trusted relationships with customer stakeholders at multiple levels, acting as a strategic advisor and escalation point. Facilitate alignment between customer goals and OneImaging’s program.
Reporting & Analytics: Analyze customer data and performance metrics to provide insights, drive adoption, and ensure customers achieve their desired outcomes. Deliver regular reports and business reviews to key stakeholders.
The base salary range for this position is $110,000 - $135,000. This position is also bonus eligible. Individual compensation will depend on various factors, including qualifications, skills, experience, location, and applicable laws. In addition to base salary, this role is eligible to participate in our equity incentive and competitive benefits plans.
Please be aware of recent job scam attempts. Our team uses the oneimaging.com email domain exclusively. If you have been contacted by someone claiming to be a OneImaging recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@oneimaging.com .
OneImaging is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views, or other applicable legally protected characteristics.
OneImaging is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@oneimaging.com .
Straight to the employer's own application — no middleman.
Tell us and we'll mark OneImaging as a company that has actually hired in the Caribbean. It's the most useful thing on this board and it only exists because people report it.
I got hired here →
