Straight to the employer's own application — no middleman.
The posting explicitly states the location as 'Kingston' with a physical address in Jamaica, and the source metadata lists Jamaica as the allowed country. The job requires ability to work shifts within 24 hours, which is consistent with on-site work at the Kingston facility. The target user is a Jamaica resident at UTC-5, matching the role's geographic and timezone requirements. No work authorization, language, or other hard-gate restrictions are imposed.
“JAM Kingston - 30 Hope Road, Situated in Parish of Saint Andrew, Jamaica” Geographic scope — Caribbean named explicitly; included subject to G3 (which passed above).
“JAM Kingston - 30 Hope Road, Situated in Parish of Saint Andrew, Jamaica” Geographic scope — Geographic scope is explicitly restricted to Kingston, Jamaica, where the target user resides.
“Source-provided allowed countries: jamaica” Geographic scope — Metadata confirms the role is open only in Jamaica, matching the target user's residence.
“Ability to work any 8 hours shift within 24 hours and on weekends” Physical presence — Shift work requirement and weekend availability imply on-site presence at the Kingston location, which is consistent with the target user's residence in Jamaica.
“All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.” Work authorization — No work authorization requirement is stated; the posting does not exclude non-US authorized workers.
The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services. Job Type: Full-Time
Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.
No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts
Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.
If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home.
Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.
Straight to the employer's own application — no middleman.
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