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Scope is caribbean_named and no work-authorisation, presence, language, timezone, or credential restriction was found in the body text.
“Jamaica”
Geographic scope — Caribbean named explicitly; included subject to G3 (which passed above).
Job Title: AI Trainer Banking Sector (Employee Enablement)
Role Overview
We are looking for a dynamic and knowledgeable AI Trainer to conduct hands-on training programs for employees in the banking and financial services sector . The ideal candidate will bridge the gap between technical AI tools and practical banking operations, empowering staff to confidently use AI tools for productivity, customer service, compliance, and decision-making.
Key Responsibilities
- Design and deliver in-person and virtual training sessions on AI tools, Generative AI (like ChatGPT), RPA, analytics dashboards, and industry-specific use cases.
- Customize AI education modules for departments such as retail banking, risk and compliance, customer service, operations, and loan departments.
- Demonstrate real-world AI applications in banking: customer query handling, KYC automation, document summarization, fraud alerts, lead generation, etc.
- Provide hands-on exercises and interactive workshops using actual tools or simulated environments.
- Train employees on ethical AI usage, prompt engineering, data sensitivity, and compliance requirements.
- Gather feedback and continually improve training materials to meet evolving employee skill levels.
- Create quick reference guides, video tutorials, and post-training support materials .
- Collaborate with internal IT, digital transformation, and HR departments to schedule and manage training programs.
Qualifications
- Bachelors or Masters degree in Computer Science, Data Science, Business, or related field.
- 3+ years of experience in AI/Tech training, corporate learning, or L&D roles (preferably in BFSI).
- Deep understanding of AI use cases in banking operations.
- Experience with tools like ChatGPT, Bard, Copilot, Notion AI, RPA tools (UiPath, Power Automate), and visualization platforms (e.g., Power BI, Tableau).
- Strong communication, facilitation, and interpersonal skills.
- Ability to simplify complex technical topics for non-technical audiences.
Nice to Have
- Prior experience training teams in BFSI, NBFC, or Fintech domains.
- Exposure to compliance frameworks like RBI guidelines, GDPR, or ISO 27001.
- Certification in Instructional Design, AI, or Learning & Development.
Why Join Us?
- Be at the forefront of digital transformation in banking.
- Empower thousands of employees to leverage AI in their daily workflows.
- Work with a future-forward team making real impact in the BFSI sector.
Originally posted on Himalayas
