The posting explicitly lists Jamaica, Guyana, Trinidad and Tobago, Barbados, Bahamas, and Belize among 37 allowed countries, all anglophone Caribbean jurisdictions. The allowed UTC offsets (-10 to 0 and 14) include -5 and -4, matching the target user's timezone. No work authorisation, language, or physical presence requirements are stated. This is a full-time employee role with standard benefits.
“Antigua and Barbuda, Argentina, Bahamas, Barbados, Belize, Bolivia +32 more” Geographic scope — Caribbean named explicitly; included subject to G3 (which passed above).
“greenland; suriname” Geographic scope — Structured location list contains unrecognisable entries — templated artifact, not trusted as scope.
“Antigua and Barbuda, Argentina, Bahamas, Barbados, Belize, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, Greenland, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Suriname, Trinidad and Tobago, United States, Uruguay, Venezuela” Geographic scope — The allowed countries list explicitly includes Jamaica, Guyana, Trinidad and Tobago, Barbados, Bahamas, and Belize — all core anglophone Caribbean nations where the target user resides.
“Source-provided allowed UTC offsets: -10, -9, -8, -7, -6, -5, -4, -3.5, -3, -2, 0, 14” Timezone — The allowed timezone offsets include -5 and -4, which directly cover Jamaica (UTC-5) and the target user's working hours window.
“All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.” Work authorization — Standard background check language with no requirement for US or EU/UK work authorisation stated anywhere in the posting.
“Clear communication skills and comfort working cross-functionally.” Language — English communication is the only language mentioned; no additional language is required.
“We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.” Physical presence — Full-time employee benefits including 'stipends for remote work' confirms this is a remote position with no physical presence requirement.
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
This is a role for someone who loves bringing structure to fast-moving environments — the kind of person who sees a messy folder system and genuinely wants to fix it, who gets excited about finding a better way to route a contract, and who looks at AI tools as a competitive advantage rather than a novelty. You'll work closely with Legal, Sales, RevOps, and Finance to keep core legal workflows running smoothly, while helping us push the boundaries of how a modern legal team operates.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact .
Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Straight to the employer's own application — no middleman.
Tell us and we'll mark Customer.io as a company that has actually hired in the Caribbean. It's the most useful thing on this board and it only exists because people report it.
I got hired here →
