The posting explicitly lists Jamaica, Trinidad and Tobago, Barbados, Bahamas, Belize, and Guyana among 34 allowed countries, with UTC-5 and UTC-4 listed as compliant timezones. The role is full-time remote with no in-office requirement, English-only job description, and no work authorization gates. The target user meets all stated criteria.
“Antigua and Barbuda, Argentina, Bahamas, Barbados, Belize, Bolivia +29 more” Geographic scope — Caribbean named explicitly; included subject to G3 (which passed above).
“suriname” Geographic scope — Structured location list contains unrecognisable entries — templated artifact, not trusted as scope.
“Antigua and Barbuda, Argentina, Bahamas, Barbados, Belize, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Suriname, Trinidad and Tobago, United States, Uruguay, Venezuela” Geographic scope — Jamaica, Trinidad and Tobago, Barbados, Bahamas, Belize, and Guyana are explicitly named as allowed countries.
“Source-provided allowed UTC offsets: -10, -9, -8, -7, -6, -5, -4, -3.5, -3, -2, 14” Timezone — UTC-5 (Jamaica) and UTC-4 (other Caribbean territories) are listed as compliant timezones; no specific overlap window is required.
“Remote and async-first environments” Work authorization — No US work authorization requirement stated; full-time employee path with benefits does not exclude based on visa sponsorship alone when the job is truly remote.
“Our team is six product managers who partner closely with Design and Engineering to to launch first-class products” Physical presence — No in-office requirement, hybrid schedule, or relocation mandate stated. Role is structured as fully remote.
“Exceptional written communication and decision-framing abilities” Language — English-language job description with no requirement for languages beyond English stated or implied.
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Our team is six product managers who partner closely with Design and Engineering to to launch first-class products that drive customer and business outcomes. You need to be able to synthesize customer research, market research, analytics and your own taste into a customer-first roadmap and set of releases. You will work with a cross-functional team with a high level of autonomy to validate ideas early and help the team ship excellent work.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact .
Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Straight to the employer's own application — no middleman.
Tell us and we'll mark Customer.io as a company that has actually hired in the Caribbean. It's the most useful thing on this board and it only exists because people report it.
I got hired here →
