Appointment Setter

About the Company

Construction and architecture firm that delivers end-to-end design-build services. They handle everything from planning and design to construction and project management, providing a single point of contact for residential and commercial projects. Their approach ensures faster timelines, better cost control, and streamlined execution.

Role Overview

• You are the first human interaction with potential clients of Ace Design & Build.

Your responsibilities include

• Responding to inbound leads (Instagram, website, referrals)
• Qualifying leads based on budget, seriousness, and fit
• Positioning the company as premium and in demand
• Booking high-quality appointments for the sales team

Core Responsibilities

• 1. Lead Response (Speed = Money)

Call new leads promptly

• Follow up via call and text if no answer
• Maintain consistent follow-up (minimum 3–5 attempts)
• 2. Qualification (Core Function)

You must identify

• Project type (Backyard / ADU / Full Remodel)
• Budget range (must align)
• Timeline (serious vs. exploratory)
• Decision maker (confirm if speaking to property owner)
• If not qualified → politely disqualify or nurture
• If qualified → proceed quickly to booking
• 3. Appointment Setting (With Authority)
• Position meetings confidently (not asking)

Example tone

• “We typically start with a design consultation where we go over your vision and possibilities. Based on what you shared, you’d be a strong fit.”

Offer 1–2 time slots

• Create urgency (limited availability)

Confirm appointments clearly

• 4. Brand Representation

Every interaction should feel

Premium

Organized

In demand

• Professional (not robotic)

Objective

• “These are professionals I want to work with.”
• 5. CRM Management
• Log every lead in the CRM
• Track status (New / Contacted / Qualified / Booked / Dead)
• Record notes (budget, personality, objections)

Maintain consistent follow-up

Ideal Candidate Profile

Not suitable for

Call centre-style communication

Pushy sales approaches

Low-level appointment setting

Required qualities

• Confident communicator (not needy)
• Strong listener with quick judgment

Organized and consistent

Understands high-end clientele

Clear and professional speech

Controlled “closer” mindset

Bonus

• Experience in construction, sales, real estate, or luxury services

Role Summary

Your role is to engage with homeowners who have expressed interest, quickly determine if they are a good fit, and book serious, high-quality appointments while reinforcing the company’s premium positioning.

• Salary: Up to $6/hr Originally posted on Himalayas